My upcoming third book - The Curve of Chance - is a collection of four short stories set in Mumbai. Here's the back cover blurb
Friday, February 02, 2018
Friday, January 26, 2018
The Curve of Chance
My upcoming third book - The Curve of Chance - is a collection of four short stories set in Mumbai. Here's the exclusive first story...
Saturday, December 16, 2017
Tuesday, October 11, 2016
My Experience
I started my career in IT with Wipro Limited as a Technical Support Associate
- I aptly provided technical assistance for resolving issues with Routers, Laptops, and Palmtops over the phone by effectively using both technical & soft skills.
-I played a key role as Technical Support Associate for Application software and ISP (Internet Service Providers).
After my stint in Wipro Limited, I did my full time management course in Systems (Information Technology) from BIM (Bharathidasan Institute of Management) and got placed in SBI Funds.
- I was a Management Trainee for about 12 months and then I was promoted as Senior Manager in 2008
Some Notable achievements
- Played a stellar role in implementing and executing Talisma - a CRM application used for interfacing with the customer (Investor) as well as setting up a new contact centre with IVR and speech recognition software for automated response to investor’s queries thereby reducing operator cost by 30%
- Migrated the network backbone from leased line to MPLS Technology and improved the uptime by 20%
- Pivotal in implementing Virtualisation (VMware/Hyper-v) & Storage solution for improved application performance and consolidation of servers thereby reducing operational costs by 40%
- Pivotal in implementing Disk-based Backup solution with source based de-duplication technology for taking backup of critical servers and desktops thereby shortening backup/recovery time by 90%
After my tenure as Senior Manager - Information Technology for 2 years I got promoted as Chief Manager in 2010 and I continued to work for SBI Funds till 2015.
Currently I'm associated with HSBC Software Development Private Limited (HSDL), Mumbai as Senior Consultant Specialist (Information Technology) handling business transformation projects.
- I aptly provided technical assistance for resolving issues with Routers, Laptops, and Palmtops over the phone by effectively using both technical & soft skills.
-I played a key role as Technical Support Associate for Application software and ISP (Internet Service Providers).
After my stint in Wipro Limited, I did my full time management course in Systems (Information Technology) from BIM (Bharathidasan Institute of Management) and got placed in SBI Funds.
- I was a Management Trainee for about 12 months and then I was promoted as Senior Manager in 2008
Some Notable achievements
- Played a stellar role in implementing and executing Talisma - a CRM application used for interfacing with the customer (Investor) as well as setting up a new contact centre with IVR and speech recognition software for automated response to investor’s queries thereby reducing operator cost by 30%
- Migrated the network backbone from leased line to MPLS Technology and improved the uptime by 20%
- Pivotal in implementing Virtualisation (VMware/Hyper-v) & Storage solution for improved application performance and consolidation of servers thereby reducing operational costs by 40%
- Pivotal in implementing Disk-based Backup solution with source based de-duplication technology for taking backup of critical servers and desktops thereby shortening backup/recovery time by 90%
After my tenure as Senior Manager - Information Technology for 2 years I got promoted as Chief Manager in 2010 and I continued to work for SBI Funds till 2015.
Currently I'm associated with HSBC Software Development Private Limited (HSDL), Mumbai as Senior Consultant Specialist (Information Technology) handling business transformation projects.
Monday, October 10, 2016
My Profile
Technically sophisticated professional with 10 years in Infrastructure Service Delivery, Information Security, Project Management and IT Operations in BFSI Industry - a total of 11 years in Information Technology.
Currently associated with HSBC Software Development Private Limited (HSDL), Mumbai as Senior Consultant Specialist (Information Technology) handling business transformation projects.
Technologies Handled: VMware vSphere - Server Virtualization | Microsoft Hyper-V | Microsoft Exchange 2007, 2013 | Windows Server 2008, 2012 | NetApp filer, EMC Clarion - Data Storage Systems | Avamar - Backup and Recovery, Data Deduplication | Symantec Brightmail, McAfee - Email Gateway | Websense Web Security |
PRINCE2 & ITIL certified
Seasoned IT professional with multi years of experiences across:
- Application Support
- Alignment of business applications to business strategy.
- Network Architecture
- Infrastructure Management
- Disaster Recovery & BCP
- IT Operations/Helpdesk Management
- Information Security
- Auditing/ Budgeting
- Vendor Management/ Procurement
- Project Management & Team Leadership
Currently associated with HSBC Software Development Private Limited (HSDL), Mumbai as Senior Consultant Specialist (Information Technology) handling business transformation projects.
Technologies Handled: VMware vSphere - Server Virtualization | Microsoft Hyper-V | Microsoft Exchange 2007, 2013 | Windows Server 2008, 2012 | NetApp filer, EMC Clarion - Data Storage Systems | Avamar - Backup and Recovery, Data Deduplication | Symantec Brightmail, McAfee - Email Gateway | Websense Web Security |
PRINCE2 & ITIL certified
Seasoned IT professional with multi years of experiences across:
- Application Support
- Alignment of business applications to business strategy.
- Network Architecture
- Infrastructure Management
- Disaster Recovery & BCP
- IT Operations/Helpdesk Management
- Information Security
- Auditing/ Budgeting
- Vendor Management/ Procurement
- Project Management & Team Leadership
Thursday, July 11, 2013
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